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Welcome to the Swanscombe & Bean Partnership

Thank you for your patience and understanding during this current pandemic. We would like to reassure you that we remain open but, in line with NHS England guidance, all our GP appointments will start with an initial telephone triage appointment. If needed a 'face-to-face' appointment will be arranged at a suitable time and location. We request everyone attending surgery to wear a face covering, and our staff will be wearing PPE including a mask, as per guidance. Please continue to call for appointments or use our new online doctorlink service.

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Patients of all sites, please consider using our online consultation tool DoctorLink for all medical and medication enquiries as an alternative to calling the surgery.  You will be provided with advice and if required, an appointment. The app can be downloaded or please visit https://app.doctorlink.com/swanscombehealthcentre/register to register.  Thank you

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PRINCIPLE CLINICAL TRIAL 

 Swanscombe and Bean Partnership are recruiting patients for the PRINCIPLE trial associated with the University of Oxford.

The PRINCIPLE trial aims to find out whether selected treatments given to people at higher risk of becoming ill, when infected with COVID-19, can help reduce the need for hospitalisation and recover quicker, with fewer complications.

The trial is open to people aged 50 to 64 who have a new continuous cough or fever for less than 15 days and have at least one of the following conditions:

  • A weakened immune system because of a serious illness or medication (e.g. chemotherapy)
  • Heart disease or high blood pressure
  • Asthma or lung disease
  • Diabetes not treated with insulin
  • Mild hepatic impairment (liver disease)
  • Have previously had a stroke or have known neurological problems.

People aged 65 or over, even without the listed conditions above, who have a new continuous cough or fever for less than 15 days are also eligible to take part.

For further details please visit https://sentry.phc.ox.ac.uk/prinscreen/SWC which has already registered the surgery details

For patients who visit the PRINCIPLE trial main website directly, please make sure you register the surgery as SWANSCOMBE HEALTH CENTRE regardless of the branch surgery you normally visit.

Thank you

Swanscombe and Bean Partnership Research Team

 COVID 19 UPDATE

Following the recent guidelines from NHS England, we are asking all patients to refrain from coming into the practices unless it is absolutely necessary.

We are still offering appointments, but these will be telephone or video consultations. If a doctor feels they need to see you in person, and it is safe to do so, they will book you an appropriate time to come in.

 We ask that repeat prescription requests are done by email as much as possible. You can send requests to gp.g82122@nhs.net  for Swanscombe/Bean/Greenhithe/Lamorna or gp.g82221@nhs.net for Elmdene/Bennett Way.   When sending the request, please nominate a pharmacy where you would like to collect your medication from.

A Home Delivery Service During the COVID  19 Pandemic is provided to those at-risk patients required to isolate for 12 weeks from our Bean Surgery for dispensing patients. 

If you have a new cough or fever please do not attend the practice. You need to self isolate for 7 days if you leave alone. If there are other people in your household, you  all will need to self isolate for 14 days, even if they are not displaying symptoms. If they do start to display symptoms, their isolation period will change to 7 days from the first symptoms. Only if the condition deteriorates, call 111.

At the Swanscombe and Bean Partnership the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations, anticoagulation clinic and well-person check-ups.

Our phone lines are open from 8:00am and we open our doors from 9:00am at SHC each morning, Monday to Friday. Please note that all calls are recorded for quality and training purposes.


 Find us on Facebook

We now have social media status, click here to find us and remember to click the LIKE button! 


Online Prescriptions

We have changed the system for ordering repeat prescriptions, for more information click here

If you want to use our online services (for example, to book appointments and order repeat prescriptions) you will need to register first: you can do that by clicking here and apply for your registration codes.


General Practitioner Registrar and Students

Our practice is a training/teaching practice. Our GP registrars are fully qualified and have a great deal of hospital experience. GP registrars are usually attached to our practice for 12 months. They are at all times encouraged to seek advice when required from the practice partners. The practice also has Foundation Year (FY2) doctors attached for 4-month periods, who are supervised in the same way as registrars. 

We are also fortunate to have medical students attached to our practice for short periods. If you do not wish to have the student present during your consultation please inform the reception staff prior to seeing the doctor.

When booking an appointment you may be offered an appointment with one of our GP registrars/FY doctors.


Important Notices

  • Closure of GP walk-in service at White Horse -  Patients are advised that the walk-in GP service at White Horse, Northfleet, ended on 30 June 2020. This is the first step towards implementing a linked urgent treatment centre at Gravesham Community Hospital and Darent Valley Hospital, following a public consultation last year, in line with the Government’s Long Term Plan. In taking that decision, it was also agreed at that time that the contract held with Fleet Healthcare to provide the walk-in GP service would not be extended when it expired on 30 June 2020.  Patients who need to urgently see a GP should contact us and we will do our best to offer an on-the-day appointment if clinically needed. You may be asked to visit another local surgery for your appointment. Alternatively, you can call NHS 111 for advice and direction to the nearest available service where appropriate. The Miinor Injury Unit at Gravesham Community Hospital, Gravesend, remains open for urgent minor injuries and some minor illnesses. For life-threatening conditions, call 999.
  • Primary Care Networks

    You may be aware there have been changes to the way General Practice is funded by NHS England. We are being encouraged to work with other local surgeries to form Primary Care Networks to provide integrated health and social care to our local population.We are delighted to be part of a newly formed Primary Care Network with Swanscombe Health Centre, Downs Way Medical Practice and Pilgrims Way Surgery.Together we make up the ‘Garden City Primary Care Network'. Our aim, by working collaboratively,  is to allow the member practices opportunities to develop new services, improve efficiency and ultimately, improve the care provided to our patients. We will develop new ways of working using innovative approaches to health care delivery as well as working with local organisations to enhance the wellbeing of our patients.Over the next 5 years we will receive new investment in General Practice. The majority of this funding will be to enable us to hire additional staffing groups to join our practice teams. These staff groups are practice pharmacists, social prescribers, physiotherapists, physician assistants and paramedics. Their purpose will be to provide additional clinical capacity, free up GP time for patients who need more input, and broaden the skill mix in our teams. Thus, improving the sustainability of General Practice.If you would like more information or would like to be involved, please contact the practice manager or patient participation group.

  • We are now offering early morning clinics at our branch surgeries from 7.00am on selected days. Please speak to a receptionist for more details. 

  • ONLINE SERVICES - Our new system is now set up. Those patients registered with the previous system, will receive a letter in the post, explaining how to register with the new system. If you have not previously registered, please visit our reception desk with some ID. This will give you access to the online booking system, repeat ordering of prescriptions and some medical information.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
  • All patients, including children, have an allocated ‘named’ GP. If you wish to know who you are allocated to please contact reception who will be happy to help.                                                
  • Have we got your up to date contact details? Click here for more information

          (Site updated 07/07/2020)
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